Support Site

This site is for the customers who have contracted for RakRak Web Database. By logging in with the assigned UserID/password at the contract, you can utilize the various services such as inquiries, guides, FAQs, etc. If you have any questions about User-ID or encounter a login failure, please feel free to ask to sis-fw-support-wdb-sml@list.sei.jp.

At this Support Site, the available services are as follows.

Inquiries

This is our technical Support Site for inquiries of RakRak Web Database.

Hours

Mon to Fri 9:00 to 17:00

We are closed sat, sun, national holidays, May 01, Dec 29 to Jan 03.
You can register your inquiry for 24 hours 365 days.
- New Issue
  
  This is a function to register a new Issue about RakRak Web Database.
- Status of Issues
  
  This is a function to confirm and update your Issues about RakRak Web Database.

Guide & Know-how

This shows Guide & Know-how such as FAQs.
- FAQs
  
  The inquiries of RakRak Web Database from customers are gathered and composed like a dictionary. You can utilize it as application examples.

Support Site

Inquiries

New Issue

Status of Issues

Guide & Know-how

FAQs